Purchasing experience was a bit mixed. Bought a fantastic VW part converted campervan. Beautifully sprayed and great quality rock and roll bed with matching chairs. Interaction with the garage was great during the exchange. They were more than accommodating and flexible with me. They also received praise via social media when I put a recommendation question out asking if they were legit and fair. Received positive recommendations. However, a few things went wrong pretty soon....only received one key (was told this on the day of purchase. My fault for being naive and assuming their would be two and not confirming this beforehand), the front headlight was out (it was summer so didnt notice it straight away) the EGR valve needed to be replaced (quite soon after it was purchased and had an MOT in June 2018 and clearly showed up in a diagnostics report which was run by an RAC rescue vehicle while I had sadly broken down on the M6 in August 2018) and today my battery has gone flat which is the second time its needed a jump start (October 2018). I am not suggesting this was sold to me intentionally with these faults but it would appear I am one unlucky VW van owner. With all of this, I am still happy I bought it and no doubt would have had to repair/replace the things Ive mentioned in time. Just a bit of a shock that its happened within 6 months of purchase. My own fault for not getting a mechanic to inspect it thoroughly before purchasing it. Think I was blindsided by style over substance. I will be honest I didnt report any of these issues to the garage as I wasnt given any warranty and after texting Joe to report the front headlight was out (not to claim for it but just to let him know) and being told it was working when it left, it put me off making contact again. With all its ailments, its still become a member of the family and it hasnt put me off buying a similar vehicle in the future.
Professional, friendly and knowledgeable business. Good qaulity cars at great prices
Joe was more than helpful, really great cars, amazing showroom, would recommend to anyone!
I would steer clear. Joe was very friendly at the start however after the purchase of the car no response was received to my text regarding the scratch on the car. He is full of lies. Wish I read reviews before purchase. Mileage on the car was completely different to what was advised, Close brother premium finance are the same as the dealer, poor service. Car was used whist it was on hold until I could pick it up. Very poor service, would not recommend.
Amazing dealer! Totally recommend
Formula Prestige Motors is a UK Car Dealer based in Cwmbran, Wales. Formula Prestige Motors is located at Unit 20, Springvale Industrial Estate, Springvale, Cwmbran NP44 5BD, UK.
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